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Frequently Asked Questions
Shipping & Delievery
We currently ship to the EU, UK, Switzerland, Norway, Israel, and the USA. Shipping is free to all of these destinations.
Within Austria: 1–2 business days. Within the EU: 3–5 business days. UK, Switzerland & Norway: 5–8 business days. Israel & USA: 7–14 business days. These are estimates and may vary depending on customs processing in your destination country.
Every piece ships unframed, rolled and protected inside a rigid shipping tube, so it arrives exactly as it left our hands.
Orders within the EU never incur customs charges. Orders shipped elsewhere may be subject to import duties or taxes on delivery, payable by the recipient — see our Shipping Policy for estimated charges by destination.
Prints vs Originals
Each original is a singular, one-of-a-kind piece — I write, ink, and gild it entirely by hand. Once sold, it's gone for good. Prints are high-quality reproductions of select pieces, giving more people the chance to bring my work into their homes.
Each original is a unique piece, and pricing reflects the specific details of that work. Contact us directly through the piece's page, and we'll be happy to discuss pricing and answer any questions.
Select pieces are available in both formats — if a piece has both, you'll see a link to the other version directly on its page.
Each product page includes the story and translation behind the piece, so you'll always know what the Hebrew text says and why I chose it.
Since each original is one-of-a-kind, "Sold Out" means that specific piece has already found a home and is no longer available.
Vienna Collection
The Vienna Collection features a curated selection of my original pieces, available by inquiry rather than direct purchase. Contact us through any piece's page to discuss availability.
Custom Requests
Yes — many pieces can be customized to your request, whether that's a specific date, name, verse, or occasion. Visit my Custom page for examples of what's possible, or contact us directly to discuss what you have in mind.
Turnaround typically runs 2–4 weeks, though it depends on the complexity of the request. We'll give you a more specific estimate once we've discussed what you have in mind.
Care & Framing
Keep your piece out of direct sunlight and away from humidity, as both can affect the paper and ink over time. Handle it by the edges when unframed. If you choose to frame it, UV-protective glass is recommended to preserve the colors and detail long-term.
No — pieces are shipped unframed, ready for you to choose framing that suits your own space and style.
Each original is signed by hand — no separate certificate is issued, but the signature itself is your assurance the piece is genuinely mine.
Payment & Orders
We accept all major credit and debit cards, as well as popular digital wallets like Apple Pay, Google Pay, and Shop Pay, through our secure checkout.
Yes — we offer a 14-day right of withdrawal on Prints and Originals, starting from the day you receive your order. Custom commissions are made to your specifications and aren't eligible for return. Full details are in our Refund Policy.
We typically respond within 1–2 business days.